1.1 Personal Information: When you interact with us, we may collect personal information such as your name, contact details (including address, email address, and phone number), and any other information you provide to us voluntarily.

1.2 Usage Information: We may collect information about your use of our website, including your IP address, browser type, operating system, pages visited, and the referring website. This information is collected through cookies and similar technologies. You can manage your cookie preferences through your browser settings.

2.1 We use the personal information we collect for the following purposes:

To provide the services you request from us.

To respond to your inquiries and communicate with you.

To process and fulfil your orders.

To send you important information regarding our services, changes to our terms, conditions, and policies.

To improve and personalize your experience on our website.

To detect and prevent fraudulent or unauthorized activities.

To comply with legal obligations and enforce our rights.

3.1 We may share your personal information with third parties in the following circumstances:

With service providers and business partners who assist us in providing our services, subject to confidentiality obligations.

With legal and regulatory authorities when required by law or in response to a valid legal request.

In the event of a merger, acquisition, or sale of all or a portion of our business, personal information may be transferred to the acquiring party.

3.2 We do not sell or rent your personal information to third parties for marketing purposes.

4.1 We take reasonable measures to protect the personal information we collect from unauthorised access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

5.1 You have the right to access, update, and correct your personal information. You may also have the right to request the deletion of your personal information, subject to applicable legal requirements.

5.2 You may choose to unsubscribe from our marketing communications by following the instructions provided in the communication or by contacting us directly.

6.1 Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete the information as soon as possible.

7.1 We reserve the right to update or modify this Policy at any time without prior notice. Any changes will be effective upon posting the revised Policy on our website. We encourage you to review this Policy periodically for any updates.

8.1 If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@guaranteedplumbing.com.au