Emergency Plumber
In Hervey Bay and Maryborough

Got a plumbing emergency in Hervey Bay or Maryborough? Call Guaranteed Plumbing on 1300 937 477, and we'll do everything we can to get to you fast. Every job is backed by our lifetime workmanship guarantee, so you can be sure it's fixed properly the first time.

Emergency Plumbing solutions

Not every plumbing problem needs an urgent callout, but some can’t be left even for a day. As a general guide, it’s an emergency if:

Water is actively flooding or spreading through your home
You've lost hot or cold water supply completely
A toilet or drain is overflowing or your toilet is full
You can smell gas - isolate your gas supply, whether that is an LPG bottle or a natural gas meter - they both have a way to easily turn them off in the event of an emergency. In the event of an emergency, call 000.
A pipe has burst and you can't stop the flow at the tap

If none of these applies, it can usually wait for a standard booking. That also means you’ll avoid paying for an urgent callout you didn’t need. If you’re not sure, call us and we’ll help you work it out over the phone.

If you’ve got a burst pipe or major leak, turn off your water at the mains first. The shut-off valve is usually near your water meter at the front of the property. If water has reached power points, light switches, or appliances, stay clear of it and, if you can safely do so, switch off the power at the meter box. Move anything valuable away from the affected area. Then call us on 1300 937 477 and we’ll talk you through the next steps while we’re on our way.

Common emergency plumbing problems we fix include:

Burst or leaking pipes: including hidden leaks found with our thermal imaging and acoustic detection equipment
No hot water: your hot water system has stopped working and you're left with no hot water at all
A toilet or drain is overflowing or your toilet is full
Blocked or overflowing toilets and drains: cleared with high-pressure jet blasting and checked with CCTV where needed
Sewage backups: a health hazard that needs urgent attention
Failed taps and fittings: where a leak has gone from annoying to urgent

Common Questions about Emergency Plumbing

Do you offer after-hours emergency plumbing in Hervey Bay and Maryborough?

We do our best to fit urgent jobs in quickly during business hours, and if you call outside those hours we’ll always try to help. Call 1300 937 477. Even if it’s late, reach out and we’ll talk you through it and get to you as soon as we can.

How quickly can you get to me for an emergency?

It depends on the job, where you are across Hervey Bay or Maryborough, and how the schedule looks that day. We’ll always give you an honest timeframe when you call, not just a guess. If we are required to move jobs around to accommodate, we are happy to do that, it does incur additional fees.

Do you charge more for emergency callouts?

We’ll always explain our pricing upfront before we start any work, including emergency callouts, so you know exactly what you’re paying for before we begin.

What should I do if I have a burst pipe?

Turn off your water at the mains straight away — the shut-off valve is usually near your water meter. Then call us on 1300 937 477. If water has reached any power points or switches, stay well clear and switch off the power at the meter box if it’s safe to do so.

What counts as a plumbing emergency versus something that can wait?

Active flooding, no hot or cold water, an overflowing toilet or drain, a gas smell, or a burst pipe all count as emergencies. A slow drain or a dripping tap can usually wait for a standard booking. If you’re not sure, give us a call — we’d rather you check than guess.

Guaranteed Plumbing Guarantees

Guaranteed Punctuality

We respect your time. If we’re more than 15 minutes late without notice, you’ll receive $50 off your final bill.*

Guaranteed Workmanship

All our labour is backed by a lifetime guarantee.* We do it right the first time, using the best parts, tools, and techniques.

Clean Home Guarantee

We leave your home cleaner than we found it — guaranteed.* This guarantee applies to internal plumbing work only*

Rated 4.9 out of 5.0 on Google (165 reviews)

Proven Success

    
 
 
       Posted on Google  
   
   Heather Little 
 
 
 
 Trustindex verifies that the original source of the review is Google. Heath and the boys at Guaranteed Plumbing are simply the best! Quick, efficient and knowledgeable and they actually respond when you call (a sometimes rare quality these days!) The got the job(s) done without any fuss, had a laugh along the way, and most importantly…they understood that some of us like our water at approximately the temperate of Hades 😆🔥 Quality work, quick and easy. Highly recommend.
  
 
      Posted on Google  
   
   Eve Hedley 
 
 
 
 Trustindex verifies that the original source of the review is Google. What a PLEASANT experience!  Thank you Guaranteed Plumbing for the ONLY return call after I made 8 contact calls to plumbers in Hervey Bay. A very professionally run service with text reminders of booking date and time and also a quote up front ! Heath was happy to go through the quote with me and Bryce the professional that turned up to replace my toilet cistern was professional, prompt, (even came early at my request) and left the site pristine clean. He even assisted me with contact details for another roof plumber to assist with another project. Well done to GP... you are now my GO TO for all plumbing requirements!
  
 
      Posted on Google  
   
   Angela Moore 
 
 
 
 Trustindex verifies that the original source of the review is Google. I have been using the services of Heath and his team at Guaranteed Plumbing since 2017 and I have always been impressed with the standard of their work. Heath has always ensured that I'm happy with the completed work, and he and his team have always shown a wonderful level of kindness and respect. Guaranteed Plumbing are truly professional, and I would recommend them to anyone in our area who is seeking the services of reliable and competent plumbers.
  
 
      Posted on Google  
   
   Julia Cleaver 
 
 
 
 Trustindex verifies that the original source of the review is Google. Was absolutely blown away by our experience with Guaranteed Plumbing. From the quick booking to confirming the exact arrival time and actually showing up as promised - it was a refreshing change from many trades we’ve dealt with over the years. Heath was professional throughout and his persistence in diagnosing the issue saved us thousands of dollars and a lot of unnecessary work that another plumber had recommended. So glad we found him. Highly recommend.
  
 
      Posted on Google  
   
   Luke Sharp 
 
 
 
 Trustindex verifies that the original source of the review is Google. On our pre purchase building inspection, moisture was detected in one of the en-suite walls. Called Heath, got a detailed explanation of what he can do and was able to have it done within the time frame I required. Very in depth report was given with lots of photos and video. Answered all my questions with honest answers and within his field of expertise. Will be the first plumber I call when the need arises.
  
 
      Posted on Google  
   
   Judy Morts 
 
 
 
 Trustindex verifies that the original source of the review is Google. We had a water leak and had no idea how sinister it was but guaranteed plumbing made everything so simple and fixed quickly Highly recommend this company
  
 
      Posted on Google  
   
   David Denyer 
 
 
 
 Trustindex verifies that the original source of the review is Google. Fantastic  service and really friendly guys thanks so much
  
 
      Posted on Google  
   
   Carol Stredwick 
 
 
 
 Trustindex verifies that the original source of the review is Google. Heath is an excellent plumber and solved our corroding pipe problem under kitchen sink with quick and confident efficiency. His explanations and solving of problems were easy to understand and recommendations very helpful. We certainly recommend Guaranteed Plumbing to anyone needing quick and sensible and reasonably priced plumbing.
  
 
      Posted on Google  
   
   Lou 
 
 
 
 Trustindex verifies that the original source of the review is Google. Heath and Ben were on-site investigating a possible blocked drain. I mentioned an unrelated issue  with a toilet. After completing the drain work, Heath looked at the toilet, explained what the issue was and Ben installed the replacement part on the same day.  I highly recommend Guaranteed Plumbing Solutions and will use them again - thank you Heath and Ben.
  
 
      Posted on Google  
   
   Brianna T 
 
 
 
 Trustindex verifies that the original source of the review is Google. I had Heath come out for some plumbing works at my property and was absolutely blown away. His knowledge, care & quality work is so evident and I couldn't have been more impressed! Reasonable prices, seamless communication & expert trade knowledge! I will always recommend GPS to all my family & friends!

Booking Made Easy

We’ve streamlined our process to make getting expert plumbing support fast and hassle-free. From your first call to a job well done, Guaranteed Plumbing is with you every step of the way.

Book Your Appointment

Schedule online or call us directly — it’s quick and simple.

We Arrive On Time

Our team turns up punctual, prepared, and ready to solve your plumbing issue.

Expert Service Delivered

From maintenance to renovations, we use the latest technology and proven techniques to get it right the first time.

Clean & Guaranteed

We leave your home cleaner than we found it, with all workmanship backed by our lifetime guarantee.*

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Emergency Plumber In Hervey Bay and Maryborough