Plumber
Hervey Bay

Local plumbing expertise across Hervey Bay's older character homes and newer builds, backed by guarantees that actually mean something.

Reliable Plumber in Hervey Bay

Hervey Bay is a mix of two very different eras. There are older character homes throughout suburbs like Scarness, Torquay and Kawungan with plumbing that’s had decades to show its age, and newer builds across areas like Wondunna and Eli Waters that come with a different set of issues, pressure fluctuations, water quality, and sometimes rushed installation work. We work across both ends of that mix, and being this close to the coast brings its own factor too such as salt air corrosion.

Common plumbing issues we see across Hervey Bay:

Ageing pipework in older suburbs: Homes throughout Scarness, Torquay, Kawungan and Point Vernon often have original pipework reaching the end of its working life, similar to what we see across Maryborough.
New-build issues: Growth suburbs like Wondunna and Eli Waters can bring varying water pressure, water hammer, and plumbing fitted quickly during the initial build.
Blocked drains and tree roots: Blocked drains can be a result of negligent installation or ground movement. We clear blockages using high-pressure jet blasting and CCTV inspection, and treat recurring tree root intrusion with Vaporooter where needed.
Hidden leaks: Thermal imaging, acoustic and hydrogen detection locate leaks under slabs, behind walls or underground without unnecessary digging.
Coastal wear on fittings: Properties closer to the foreshore see faster deterioration on outdoor taps, brackets and older flexible hoses due to salt air exposure.

Common Questions about Plumbing in Hervey Bay

How can I tell if my toilet is leaking?

A leaking toilet isn’t always obvious. In many cases you won’t hear it running or see water flowing into the bowl, but it can still waste hundreds of litres a day. A simple check is to touch a piece of dry toilet paper to the back of the bowl just beneath the rim, if it becomes wet, water is likely leaking in. Another test is to add a few drops of food colouring to the cistern without flushing, then check the bowl after 15 to 30 minutes. If the water has changed colour, the cistern is leaking and should be repaired.

Should I replace my flexible braided hoses?

In our opinion, yes. Flexible braided hoses are one of the most common causes of significant internal flooding we attend. Older hoses use stainless steel braiding around a soft rubber inner tube, and over time that steel can rust and lose strength, which can cause the rubber tube to rupture without warning. Newer hoses use Nylon reinforcement with an internal PEX (Cross-linked Polyethylene) water pipe, the same material used to plumb new homes, and are far more durable. Given how low-cost replacement is compared to repairing a flooded home, replacing ageing hoses before they fail is one of the simplest preventative steps a homeowner can take.

Does living close to the coast affect the plumbing here?

Yes, it does. Proximity to the beach and exposure to salt air both play a part, along with the quality of the plumbing fittings and where they were made. All fittings need to be compliant for installation in Australia, but different countries have different build and manufacturing standards.

Older Homes and Suburbs

What plumbing problems come up most in older Hervey Bay suburbs like Scarness or Torquay?

The most common problems we see in these older suburbs, including Scarness, Torquay, Urangan and Pialba, are associated with either water pipes or drainage pipes. With these older homes, the water pipes can be constructed out of galvanised steel, which tends to corrode from the inside out. This restricts water flow and reduces the quality of the water.

In relation to the drainage pipes, a lot of these older homes have drains constructed out of what’s referred to as earthenware, essentially one-metre lengths of clay pipe pushed together and sealed with a soft rubber ring. Over time, this seal deteriorates and loses its plasticity, allowing tree roots to penetrate the drain.

What should someone check before buying an older home in Hervey Bay?

Due diligence, 100%. Make sure the home’s plumbing is compliant. With older homes in Urangan, Torquay, Scarness and Pialba, there have often been a lot of extensions and add-ons over the years, sometimes done DIY. A pre-purchase plumbing inspection, combined with a quality conveyancing solicitor, a building and pest inspector, and an electrical inspection, will uncover this and expose any red flags you need to be aware of. It’s an investment to get these inspections done, but it really can save you thousands, if not tens of thousands, of dollars. Ask us for a referral.

Newer Estates and New Builds

Why do some newer estates like Wondunna or Eli Waters get pressure issues?

With some of the newer areas like Wondunna, Nikenbah and Eli Waters, and new estates popping up in older areas like Toogoom, Burrum Heads and River Heads, there are various factors that can affect water pressure.

It starts with the supply. If the supply isn’t sufficient to service the area or the number of new homes, there’ll be unpredictability with pressure, and it depends on how many people are using water at the same time. Peak periods like 7–9am and 5–8pm will show noticeable differences.

Then there are the internal factors, like pipe sizing and installation methods. There can be a big difference between what’s acceptable by law and what’s considered best practice. Incoming pipe size, the number of water feed inlets into a house, and hot water installation methods all affect the pressure in the house.

Are newer Hervey Bay homes generally built with good quality plumbing, or is it worth getting things checked after moving in?

In newer areas like Nikenbah, Eli Waters, Urraween and Wondunna, to name a few, an independent practical completion inspection is highly recommended.

It typically covers a CCTV check of the drainage lines, to identify construction debris that could cause a blockage, collapsed or sagging pipes, or missed connections, along with a pressure test to confirm the incoming pressure is below the accepted 500 kPa level, a general plumbing connection inspection, and a hot water system commissioning check.

Some of this, like hot water temperature, functionality and other standards, will be checked as part of the final council plumbing inspection. Others, like the CCTV inspection in particular, won’t be.

What plumbing maintenance actually matters in a newer home, if everything's meant to be new?

A six-month check to start with, just to make sure everything’s working the way it should. Sometimes some of the PVC fittings will loosen off with hot water running through them.

After that, we’d recommend a basic visual inspection every two years, checking things like flexible hoses and any other maintenance issues that may be developing. The earlier we can catch these, the cheaper they are to fix.

Guaranteed Plumbing Guarantees

Guaranteed Punctuality

We respect your time. If we’re more than 15 minutes late without notice, you’ll receive $50 off your final bill.*

Guaranteed Workmanship

All our labour is backed by a lifetime guarantee.* We do it right the first time, using the best parts, tools, and techniques.

Clean Home Guarantee

We leave your home cleaner than we found it — guaranteed.* This guarantee applies to internal plumbing work only*

Rated 4.9 out of 5.0 on Google (175 reviews)

Proven Success

    
 
 
       Posted on Google  
   
   Heather Little 
 
 
 
 Trustindex verifies that the original source of the review is Google. Heath and the boys at Guaranteed Plumbing are simply the best! Quick, efficient and knowledgeable and they actually respond when you call (a sometimes rare quality these days!) The got the job(s) done without any fuss, had a laugh along the way, and most importantly…they understood that some of us like our water at approximately the temperate of Hades 😆🔥 Quality work, quick and easy. Highly recommend.
  
 
      Posted on Google  
   
   Eve Hedley 
 
 
 
 Trustindex verifies that the original source of the review is Google. What a PLEASANT experience!  Thank you Guaranteed Plumbing for the ONLY return call after I made 8 contact calls to plumbers in Hervey Bay. A very professionally run service with text reminders of booking date and time and also a quote up front ! Heath was happy to go through the quote with me and Bryce the professional that turned up to replace my toilet cistern was professional, prompt, (even came early at my request) and left the site pristine clean. He even assisted me with contact details for another roof plumber to assist with another project. Well done to GP... you are now my GO TO for all plumbing requirements!
  
 
      Posted on Google  
   
   Angela Moore 
 
 
 
 Trustindex verifies that the original source of the review is Google. I have been using the services of Heath and his team at Guaranteed Plumbing since 2017 and I have always been impressed with the standard of their work. Heath has always ensured that I'm happy with the completed work, and he and his team have always shown a wonderful level of kindness and respect. Guaranteed Plumbing are truly professional, and I would recommend them to anyone in our area who is seeking the services of reliable and competent plumbers.
  
 
      Posted on Google  
   
   Julia Cleaver 
 
 
 
 Trustindex verifies that the original source of the review is Google. Was absolutely blown away by our experience with Guaranteed Plumbing. From the quick booking to confirming the exact arrival time and actually showing up as promised - it was a refreshing change from many trades we’ve dealt with over the years. Heath was professional throughout and his persistence in diagnosing the issue saved us thousands of dollars and a lot of unnecessary work that another plumber had recommended. So glad we found him. Highly recommend.
  
 
      Posted on Google  
   
   Luke Sharp 
 
 
 
 Trustindex verifies that the original source of the review is Google. On our pre purchase building inspection, moisture was detected in one of the en-suite walls. Called Heath, got a detailed explanation of what he can do and was able to have it done within the time frame I required. Very in depth report was given with lots of photos and video. Answered all my questions with honest answers and within his field of expertise. Will be the first plumber I call when the need arises.
  
 
      Posted on Google  
   
   Judy Morts 
 
 
 
 Trustindex verifies that the original source of the review is Google. We had a water leak and had no idea how sinister it was but guaranteed plumbing made everything so simple and fixed quickly Highly recommend this company
  
 
      Posted on Google  
   
   David Denyer 
 
 
 
 Trustindex verifies that the original source of the review is Google. Fantastic  service and really friendly guys thanks so much
  
 
      Posted on Google  
   
   Carol Stredwick 
 
 
 
 Trustindex verifies that the original source of the review is Google. Heath is an excellent plumber and solved our corroding pipe problem under kitchen sink with quick and confident efficiency. His explanations and solving of problems were easy to understand and recommendations very helpful. We certainly recommend Guaranteed Plumbing to anyone needing quick and sensible and reasonably priced plumbing.
  
 
      Posted on Google  
   
   Lou 
 
 
 
 Trustindex verifies that the original source of the review is Google. Heath and Ben were on-site investigating a possible blocked drain. I mentioned an unrelated issue  with a toilet. After completing the drain work, Heath looked at the toilet, explained what the issue was and Ben installed the replacement part on the same day.  I highly recommend Guaranteed Plumbing Solutions and will use them again - thank you Heath and Ben.
  
 
      Posted on Google  
   
   Brianna T 
 
 
 
 Trustindex verifies that the original source of the review is Google. I had Heath come out for some plumbing works at my property and was absolutely blown away. His knowledge, care & quality work is so evident and I couldn't have been more impressed! Reasonable prices, seamless communication & expert trade knowledge! I will always recommend GPS to all my family & friends!